If this is an emergency, call 911. If you are in mental health crisis, call or text 988. If you need urgent local help with shelter, food, safety, or basic needs, call 211. This page provides public navigation support and is not Social Security, legal advice, benefits approval, or emergency response.

Social Security Help

Start here if you need help with Social Security retirement, disability, SSI, survivor benefits, a replacement Social Security card, a notice, an appeal, or checking your claim status.

Social Security can be hard to navigate when you are dealing with benefits, disability, income, documents, deadlines, or agency notices. This page helps you figure out whether Social Security is the right system, what first step to take, what documents may matter, where to check status, when to appeal, and when local help may be needed.

What This Page Helps With

Use this page if you need help with Social Security retirement benefits, disability benefits, SSI, survivor benefits, Medicare enrollment connected to Social Security, a replacement Social Security card, name or address updates, direct deposit changes, benefit verification letters, overpayment notices, denial letters, appeals, claim status, online account access, or finding the right Social Security office.

This page does not replace the Social Security Administration, a lawyer, medical provider, benefits representative, or official agency decision. It is a guide to help you find the right first door.

IS THIS THE RIGHT PAGE?

Social Security touches many different systems. Start by deciding whether your issue actually belongs here.

Yes, This Is Social Security

Use this page if your issue involves:

  • retirement benefits

  • Social Security Disability Insurance / SSDI

  • Supplemental Security Income / SSI

  • survivor benefits

  • replacement Social Security card

  • benefit verification letter

  • SSA notice, denial, or appeal

  • claim or appeal status

  • direct deposit or address update